How do I disable automatic renewal of my Premium subscription?
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If you have any problems with our apps that might prompt you to cancel your Premium subscription, please do not hesitate to let us know via the form available here: https://help.geolives.com or the email address help@geolives.com
Disabling automatic renewal at next payment date
To disable automatic renewal of your subscription at the next payment date:
- Go to https://shop.geolives.com
- Click on "My account" at the top on the right .
- Log in to your account.
- Click on your username in the top right corner and choose "My subscriptions".
- Choose "Cancel the subscription" next to the subscription for which you want to disable automatic renewal.
- Follow the instructions which are displayed.
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Once you have disabled automatic renewal of your subscription, you can no longer re-enable it.
If, however, you want to continue your subscription, wait for it to expire and then purchase a new one through our online store https://shop.geolives.com or from the mobile app.
When you make your new purchase, automatic renewal of the subscription will be enabled again for the payment means use
If, however, you want to continue your subscription, wait for it to expire and then purchase a new one through our online store https://shop.geolives.com or from the mobile app.
When you make your new purchase, automatic renewal of the subscription will be enabled again for the payment means use
Laatste wijziging: 2024-05-10 12:51:39.55442