Virtual Assistant
Our virtual assistant will help you find the appropriate information in our documentation, and to contact our support team if necessary.
- Help and support
- Frequently asked questions (FAQ)
- My trail does not record properly in background or screen off mode
- Background operation on Xiaomi devices
Background operation on Xiaomi devices
MIUI 11 and 12 (Android 7 to 11))
To prevent the system from killing the app once it is in the background or your phone is locked, please follow this procedure:
- Go into the settings and select Apps
- Click on Manage apps
- Search for SityTrail in the list of apps
- Enable Autostart
- Select Battery saver
- Select No restrictions
MIUI 10 (Android 6 to 9))
- Go into the settings and select Installed apps
- Search for SityTrail in the list of apps
- Enable Autostart
- Select Battery saver
- Select No restrictions
Updated on: 2024-05-21 11:47:47.325035